Identity & Account Fraud

Professional support for cases involving identity theft, compromised bank accounts, payment accounts and online accounts, including account activity review, transaction analysis and evidence organisation.

Professional Identity & Account Fraud Case Assessment

We help clients review identity theft and account compromise incidents, organise account activity, login records, unauthorised transactions and supporting evidence, and develop a clearer understanding of the case and potential next steps.

Identity & Account Fraud

Identify Unusual Activity. Protect Your Accounts. Preserve the Evidence.

Identity and account fraud can involve personal identification information, bank accounts, payment accounts, social media profiles and other online accounts. Scammers may obtain account credentials through data exposure, phishing, malicious software, fake customer service channels or other methods, and use compromised information to access accounts, transfer funds, make unauthorised purchases or carry out other fraudulent activities.

  • Identify common signs of identity theft, credential compromise and account takeover.
  • Organise login records, unusual account activity, transaction records and security notifications.
  • Review the circumstances of the case and help identify appropriate next steps.

If you notice an unfamiliar login, an unknown device, an unauthorised transaction or unexpected changes to your personal or account information, take immediate steps to secure the affected account and contact the relevant bank, payment provider or online platform for verification. You should also preserve important evidence, including transaction records, login alerts, account-change notifications, text messages and emails.

More complex cases may involve multiple accounts, compromised personal information or a series of unauthorised transactions. Keeping complete account records and supporting documentation can be important when reporting the incident, seeking legal advice or communicating with banks, payment providers and online platforms. Based on the information you provide, we can conduct an initial review, help organise the available evidence and provide a clearer understanding of the case and potential avenues for further action.